About Us:

We are a charming and intimate boutique hotel nestled in Zahara de la Sierra in the heart of the Sierra de Cadiz, Spain. Our hotel offers guests a unique, personalized experience, combining exceptional service with the warmth and elegance of traditional Andalusian hospitality. We are looking for a motivated and detail-oriented Back Office Intern to join our team and assist with the smooth operations of the hotel's administrative and support functions.

 

Position Overview:

As a Back Office Intern, you will support the hotel’s administrative team in various tasks, helping ensure the smooth day-to-day operations of the hotel. You will gain valuable experience in hospitality management, accounting, customer service, and office administration while working in a collaborative, hands-on environment.

 

Key Responsibilities:

• Assist with managing reservations and booking systems.

• Handle and update guest records, ensuring data accuracy and privacy.

• Support the preparation of financial reports, invoices, and receipts.

• Manage administrative tasks, including filing, document organization, and correspondence.

• Assist with inventory control and ordering supplies.

• Help maintain accurate records for daily hotel operations.

• Assist in processing guest feedback, responding to inquiries, and resolving issues as needed.

• Support the team with general office tasks to ensure smooth operations.

• Provide occasional support for the front office during peak times or special events.

 

Skills and Qualifications:

• Currently enrolled in or recent graduate of a relevant field (e.g., Hospitality Management, Business Administration, Tourism).

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks simultaneously.

• Excellent written and verbal communication skills in both English and Spanish.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Knowledge of hotel management software is a plus.

• A proactive, flexible attitude and a desire to learn.

• An interest in hospitality and providing excellent customer service.

 

What We Offer:

• A hands-on learning experience in a dynamic and friendly boutique hotel environment.

• Opportunity to develop skills in hotel operations and administrative processes.

• Mentorship and guidance from experienced professionals in the hospitality industry.

• Flexible working hours and the chance to work in the vibrant city of Sevilla.

• Potential for a full-time position after the internship (depending on performance and business needs).

 

How to Apply:

Please send your CV and a cover letter explaining why you are the ideal candidate for this position to [Insert contact email]. In your cover letter, please include your availability and any previous experience related to hospitality or office administration.